Yellowfin shutting down randomly
12 May, 2014
Yellowfin shut down on 11-May-2014 at 03:16 am. I checked almost all logs (catalina, source, jdbc) and couldn't find any information as to why it stopped. I can confirm that there is no cronjob or anything that would do that.
2014-05-11 00:34:00 INFO: [108766] Connection[0] has been open for 3 h, 7 ms and will be recycled
2014-05-11 00:34:00 INFO: [108766] Connection[0] successfully reopened
2014-05-11 00:35:00 INFO: [108766] Connection[1] has been open for 3 h, 12 ms and will be recycled
2014-05-11 00:35:00 INFO: [108766] Connection[1] successfully reopened
2014-05-11 00:35:00 INFO: [108766] Connection[2] has been open for 3 h, 10 ms and will be recycled
2014-05-11 00:35:00 INFO: [108766] Connection[2] successfully reopened
2014-05-11 00:36:00 INFO: [108766] Connection[3] has been open for 3 h, 12 ms and will be recycled
2014-05-11 00:36:00 INFO: [108766] Connection[3] successfully reopened
2014-05-11 03:16:03 NOTICE: [108766] -----------------------------------------
2014-05-11 03:16:03 NOTICE: [108766] DBConnectionPool Shutting Down
2014-05-11 03:16:03 INFO: [108766] Closed Connection[0]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[1]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[2]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[3]
2014-05-11 03:16:03 NOTICE: [108766] -----------------------------------------
Is it possible if no user has run any report/dashboard for long period to stop Yellowfin (any timeout)? I can see that catalina log was created on 04-May and the next log was created on 11-May.
Thanks
2014-05-11 00:34:00 INFO: [108766] Connection[0] has been open for 3 h, 7 ms and will be recycled
2014-05-11 00:34:00 INFO: [108766] Connection[0] successfully reopened
2014-05-11 00:35:00 INFO: [108766] Connection[1] has been open for 3 h, 12 ms and will be recycled
2014-05-11 00:35:00 INFO: [108766] Connection[1] successfully reopened
2014-05-11 00:35:00 INFO: [108766] Connection[2] has been open for 3 h, 10 ms and will be recycled
2014-05-11 00:35:00 INFO: [108766] Connection[2] successfully reopened
2014-05-11 00:36:00 INFO: [108766] Connection[3] has been open for 3 h, 12 ms and will be recycled
2014-05-11 00:36:00 INFO: [108766] Connection[3] successfully reopened
2014-05-11 03:16:03 NOTICE: [108766] -----------------------------------------
2014-05-11 03:16:03 NOTICE: [108766] DBConnectionPool Shutting Down
2014-05-11 03:16:03 INFO: [108766] Closed Connection[0]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[1]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[2]
2014-05-11 03:16:03 INFO: [108766] Closed Connection[3]
2014-05-11 03:16:03 NOTICE: [108766] -----------------------------------------
Is it possible if no user has run any report/dashboard for long period to stop Yellowfin (any timeout)? I can see that catalina log was created on 04-May and the next log was created on 11-May.
Thanks
Hi Stelios,
Sorry for the delay.
Yellowfin does not usually stop unless Tomcat is shutdown.
Tomcat should never shutdown automatically, even if it runs out of memory, it stays open, but is essentially in a locked state.
If you run out of DB connections, YF requests will halt until a connection is freed, but once again, it will not close Tomcat.
In your case, it does sound like it was stopped for 1 week.
I would start by looking at the server system locks to see if any processes restarted Tomcat etc.. or if there is anything in the catalina/yellowfin-stdout logs.
You can email everything under the Yellowfinappserverlogs folder through to support@yellowfin.bi and reference this post.
Thanks,
David
Sorry for the delay.
Yellowfin does not usually stop unless Tomcat is shutdown.
Tomcat should never shutdown automatically, even if it runs out of memory, it stays open, but is essentially in a locked state.
If you run out of DB connections, YF requests will halt until a connection is freed, but once again, it will not close Tomcat.
In your case, it does sound like it was stopped for 1 week.
I would start by looking at the server system locks to see if any processes restarted Tomcat etc.. or if there is anything in the catalina/yellowfin-stdout logs.
You can email everything under the Yellowfinappserverlogs folder through to support@yellowfin.bi and reference this post.
Thanks,
David
Hi Stelios,
I was curious to know if you ever did determine why your YF instance was shutting down randomly.
We have another client that is experiencing intermittent shut downs and are trying to assist him with
trouble shooting.
I was unable to find the email thread regarding this forum (if ever there was one) so I thought I would
reach out to see if you remembered this issue and the details that emerged.
Thank you,
Kyle
I was curious to know if you ever did determine why your YF instance was shutting down randomly.
We have another client that is experiencing intermittent shut downs and are trying to assist him with
trouble shooting.
I was unable to find the email thread regarding this forum (if ever there was one) so I thought I would
reach out to see if you remembered this issue and the details that emerged.
Thank you,
Kyle